Managed IT in Tyler, Texas
IT support for Tyler businesses, from people you can reach.
Guardian serves East Texas from Tyler and Nacogdoches. If your business is in or around Tyler, we can look after your computers, accounts, Microsoft 365 and backups, by phone, remote session or onsite.
Who it fits
Tyler businesses without a full-time IT department
Owners and office managers who have ended up handling the computers, passwords and printers themselves, or who have one person doing IT on top of a full job. You want someone responsible for your technology every month, not only when something breaks.
What a plan can cover
- Everyday help when a computer, account or application stops working
- Microsoft 365 email, Teams and files, including secure sign-in
- Backup coverage for what the business cannot lose, as agreed in writing
- Scheduled checks of device health and update status, with replacements planned
- Internet, Wi-Fi, firewalls and phones, with vendors coordinated for you
Growing, moving or hiring
Changes are where IT problems start
Most technology trouble shows up when something changes. These are the moments when having one accountable team helps most.
Moving or adding an office
Internet service, Wi-Fi, phones and printers planned with you and coordinated with the vendors involved, so the move happens in the right order.
Hiring several people
Accounts, devices and Microsoft 365 licenses set up before people start, and the same steps documented so the next hire is simpler.
Someone leaving
A documented offboarding, so email, files and access are handed over or closed, and nothing is left open behind them.
How support is delivered
Phone, remote session or onsite in Tyler
Many problems are fastest to fix by remote session. Some need someone at your office. Your written scope says which is which, what is included and what would cost extra, so there are no surprises.
Guardian also serves East Texas beyond Tyler and Nacogdoches, including Lufkin, Athens and Rusk. If your business is closer to Nacogdoches, see Managed IT in Nacogdoches.
How it starts
- A 15-minute conversation. No passwords or remote access needed. It is not an assessment.
- A written scope. If there is a fit, what is covered, who is responsible and what it costs.
- Onboarding, step by step. Your setup documented and brought under management with your approval.
Who you work with
A family-led team you can put a name to
Dan Sitton, Founder
Founder. U.S. Marine Corps veteran with more than 25 years in IT and cybersecurity.
Leadership questions about cybersecurity, an exam or a board? See Cyber Advisory.
Common questions
Do you come onsite in Tyler?
Yes. Onsite help in East Texas is part of how Guardian works. Your written scope sets out what is handled onsite, by remote session or by phone, so you know what to expect before you need it.
We are moving, or opening a second office. When should we call?
As early as you can. Internet service, phones and network equipment often have lead times. Tell us the date and we will plan the move with you, coordinate the vendors involved and set up people and devices in the agreed order.
One of our staff handles IT on top of their real job. Is that a fit?
Often, yes. Guardian can take the day-to-day work off that person, or back them up on the problems they cannot solve. The written scope says what Guardian takes on and what stays with your team.
Can we meet in person?
Yes. We meet at your business, by phone or by video call, whichever suits you. Guardian does not publish a street address; call or send a request and we will arrange a time.
What does managed IT cost for a business in Tyler?
Guardian publishes starting packages on the Managed IT page, with what is and is not included. Your final coverage and total cost depend on your people, computers and setup, and are confirmed in writing.
Who does your Tyler office call when something breaks?
If the answer takes more than a few seconds, it is worth a short conversation.
Prefer the phone? Call (430) 288-4710. Already a Guardian client? Go to Client Support.